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Privacy Policy

1. Personal data that we process
Van Gent Surf & Snow processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Address data
  • phone number
  • E-mail address
  • Information about your activities on our website

2. Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@vangentsurfensnow.com and we will delete this information.

3. For what purpose and on what basis we process personal data
Van Gent Surf & Snow processes your personal data for the following purposes:

  • Processing your order and payment
  • To deliver goods and services to you
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • Van Gent Surf & Snow analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
4. How long we keep personal data
Van Gent Surf & Snow does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
  • Personal data acquired for the purpose of processing the agreement: up to a maximum of 3 years after the last activity/order.
  • E-mail addresses collected via the newsletter registration form: until unsubscribed from the mailing list by Van Gent Surf & Snow or yourself.

5. Sharing personal data with third parties
Van Gent Surf & Snow does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Van Gent Surf & Snow remains responsible for these processing operations.

6. Cookies, or similar techniques, that we use
Van Gent Surf & Snow only uses technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

7. View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Van Gent Surf & Snow and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@vangentsurfensnow.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, within four weeks. Van Gent Surf & Snow would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

8. How we protect personal data
Van Gent Surf & Snow takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@vangentsurfensnow.com